Welcome To Four Points by Sheraton Galveston
Four Points by Sheraton Galveston offers a welcoming retreat along the picturesque Seawall Boulevard. Known for its clean and comfortable accommodations, guests appreciate the friendly service, notably highlighted by staff like Stephanie at breakfast. While some guests have occasionally encountered minor maintenance issues, many rave about the hotel's proximity to attractions such as Pleasure Pier and its inviting atmosphere. With an emphasis on customer care, this hotel aims to provide a pleasant stay for visitors seeking both relaxation and adventure in Galveston, Texas.
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Four Points by Sheraton Galveston
Four Points by Sheraton Galveston stands out as a well-regarded option for travelers seeking comfort and convenience as they visit the beautiful coastal city of Galveston, Texas. Located at 2300 Seawall Blvd, this hotel provides easy access to local attractions, ensuring that guests can enjoy all that the area has to offer.
Guests often rave about the cleanliness and comfort of the rooms. One traveler, Sonya Vande Velde, expressed satisfaction with her stay, highlighting a lovely clean room with two queen beds that felt inviting after a long journey. The white bedding combined with the warmth of the decor created a welcoming atmosphere, while the efficient air conditioning offered a cool retreat from the Texan heat.
While the hotel's amenities generally receive positive feedback, it’s worth noting some visitors’ concerns regarding room maintenance. Kim Byers shared her experience of having issues with room access and plumbing, which detracted slightly from her experience. However, it is vital to recognize that many guests, including Mike Hole, enjoyed their stay, describing the rooms as clean and typical for a two-bed accommodation. He noted the hotel’s proximity to popular attractions like Pleasure Pier, making it a strategic choice for those looking to explore Galveston.
Customer service at the Four Points by Sheraton Galveston is another highlight. Carla Amory praised the exceptional assistance provided by the front desk staff. She remarked on their willingness to help with everything from check-in to finding local dining options. Stephanie, a breakfast staff member, earned particular accolades for offering a delightful start to the day, effectively managing a busy breakfast room with grace and friendliness.
Some guests have expressed concerns regarding shuttle services; Byers noted the absence of a shuttle to the cruise port, which was a point of disappointment. Despite these few bumps, the overall sentiment among visitors is that Four Points by Sheraton Galveston is a charming choice for a stay in Galveston. The hotel manages to strike a balance between value and comfort, making it a noteworthy option for families, couples, and solo travelers alike.
In conclusion, Four Points by Sheraton Galveston offers a solid blend of comfortable accommodations, attentive service, and a prime location. It's an ideal base for adventurers looking to unwind and explore the stunning Gulf Coast. Guests are encouraged to communicate any issues directly with hotel management to enhance their experience. For those seeking a pleasant stay in Galveston, this hotel is definitely worth considering.
From Staying Guests
Hotel Feedback
“ First off, Stephanie at breakfast was amazing. She was helpful, nice, and on top of the busy breakfast room. Great way to start our morning! But... We booked the room thinking we would have a shuttle to the cruise port and now that's not an option. And... The door to our room wouldn't shut without lifting and slamming it, the faucet in the bathroom was about twisted off of the sink and there were stains on the towels and bath rug. ”
“ After reading some negative reviews I decided to take a chance and hope for the best, as my 1-night stay was impromptu. Am I glad I did! Lovely clean room with 2 queen beds. The surfaces of counters, dresser, chair nightstand, etc looked clean. The white bedding was welcoming and the beds were so comfortable. AC worked without complaint. Bathroom had linens for the 2 of us along with toiletry items. Stayed on a Saturday night and was not disturbed by any noise of other guests. Breakfast was sufficient with satisfactory choices. Pool was open, clean, and in use. Shuttle available to airport. Parking lot well-lit at night and spacious. Hotel is located at a convenient intersection right across from the beach. Easy to walk to gift shops, restaurants, and very close to Pleasure Pier; turn to the left and enjoy quieter beach and shoreline walking. The view was beautiful! Staff was excellent, friendly whether the front desk or the housekeeping. ”
“ Was a bit worried about staying here because of some of the recent negative/poor reviews but I didn't experience that really. room was nice and clean, pretty standard for a 2 bed room. Didn't encounter any of the roaches or crickets or whatever on the second floor but did see a couple in common areas on ground floor. They seemed more like crickets than roaches to me. Proximity to Pleasure Pier was fantastic, complimentary breakfast was enough, yeah seating was limited but you could find somewhere to sit, it worked. Staff were nice and not always on their phones like some people complained. ”
“ I stayed two weeknights in a balcony room. Everything was clean, comfortable, and working perfectly. I read some of the negative reviews before arriving, they made me second guess myself and I got worried! I was so happy to find a great room with a wonderful view, no bugs, no mold. The only thing I can't comment on is the breakfasts because I always eat later in the morning. ”
“ Customer service was exceptional at this hotel! The girls at the desk go above and beyond! In the evening they got us checked in, gave us a coupon for where we said we were going to eat and got us signed up to be taken to the cruise port the next day. In the morning I realized I didn’t have a paper printed I needed and the girl at the desk went above and beyond to help me with my phone to get it sent so she could print it for me. Rooms were clean and tidy. Breakfast was GREAT! ”